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Terms & Conditions

Last updated: July 28, 2026

These Terms & Conditions ("Commercial Terms") govern commercial relationships, paid services, roster engagements, brand partnerships, events, and related transactions with Shilohs Group ("SG," "we," "us," or "our").

These Commercial Terms supplement our Terms of Service and Privacy Policy. In case of conflict regarding paid services or commercial engagements, these Commercial Terms control. BY ENGAGING SG FOR COMMERCIAL SERVICES OR SUBMITTING PAID ORDERS, YOU AGREE TO THESE COMMERCIAL TERMS.

1. Nature of Relationship

Unless expressly agreed in a separate signed written agreement, no talent, brand, partner, or user is an employee, agent, joint venturer, or legal representative of SG. Talent and creators remain independent contractors responsible for their own taxes, benefits, insurance, and compliance obligations.

SG does not guarantee bookings, sponsorships, revenue, audience growth, chart performance, viral reach, media placements, or any specific commercial outcome.

2. Roster and Applications

Submission of a roster application does not create a management relationship. Acceptance, if any, is at SG's sole discretion and may require a separate representation agreement. SG may decline, pause, or terminate roster participation at any time.

You represent that all application materials are truthful and that you have authority to grant rights in submitted content and likeness.

3. Brand Partnerships and Campaigns

Brand campaigns are subject to separate scopes, timelines, deliverables, and fees as agreed in writing. SG may refuse or terminate campaigns for non-payment, reputational risk, legal concerns, or breach.

Brands are responsible for their own advertising compliance, disclosures, claims substantiation, and regulatory obligations in all jurisdictions where campaigns run.

4. Fees, Commissions, and Payment

Fees, commissions, revenue shares, and payment schedules are as specified in applicable proposals, invoices, platform terms, or signed agreements. Unless otherwise stated, all amounts are in Canadian or US dollars as specified and exclude applicable taxes.

Late payments may incur suspension of services, interest, and collection costs. You authorize SG and its payment processors to charge provided payment methods for agreed amounts.

5. SGSuperFans and Platform Monetization

Monetization through SGSuperFans or affiliated platforms is subject to separate platform terms, payout policies, eligibility rules, and revenue share schedules. SG does not guarantee platform availability, payout timing, chargeback outcomes, or account approval.

Disputes regarding platform earnings, subscriptions, tips, or content moderation must be directed according to applicable platform procedures, subject to SG's rights under separate agreements.

6. Events, Tickets, and Digital Products

Event listings, ticket sales, VIP packages, digital goods, and related purchases may be processed through SG or third-party commerce systems. Event dates, lineups, venues, and programming may change or be canceled.

Unless required by non-waivable law, all ticket and event sales are final. See our Refund Policy for details.

7. Content, Likeness, and Releases

You grant SG the rights reasonably necessary to promote, manage, and administer agreed services, including use of name, image, likeness, voice, biography, and submitted materials in marketing, portfolios, case studies, and partner presentations unless restricted in writing.

You warrant that content provided does not infringe third-party rights and complies with platform community guidelines and applicable law.

8. Confidentiality

Non-public business, financial, strategic, and roster information disclosed by SG must be kept confidential unless publicly available or required by law. SG may impose additional confidentiality obligations in separate agreements.

9. Commercial Disclaimers

COMMERCIAL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." SG DISCLAIMS ALL WARRANTIES NOT EXPRESSLY SET FORTH IN A SIGNED AGREEMENT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SG'S LIABILITY ARISING FROM COMMERCIAL SERVICES SHALL BE LIMITED AS SET FORTH IN THE TERMS OF SERVICE. SG SHALL NOT BE LIABLE FOR LOST PROFITS, LOST OPPORTUNITIES, REPUTATIONAL HARM, OR INDIRECT OR CONSEQUENTIAL DAMAGES.

11. Indemnification

You will indemnify SG for claims arising from your content, conduct, products, statements, regulatory violations, or breach of these Commercial Terms or separate agreements.

12. Governing Law

These Commercial Terms are governed by the laws of Ontario, Canada, without regard to conflict of law rules, subject to mandatory consumer protections that cannot be waived in your jurisdiction.

13. Contact

Commercial inquiries: info@shilohsgroup.com.

These documents are provided for website and business operations. For jurisdiction-specific advice, consult qualified legal counsel. Questions: info@shilohsgroup.com.